Frequently Asked Questions
About Peony Post
What is Peony Post?
Peony Post is an uplifting monthly mail collective that delivers a little joy straight to your (or someone else's) mailbox! Each mailing follows a cohesive nature theme and includes a curated collection of paper goods and small surprises.
What's included in each mailing?
Every monthly Peony Post includes:
- A short letter
- A postcard
- An affirmation card
- A bookmark, gift tag, or other paper item
- 2 die-cut stickers
- A sticker sheet
- A little something extra when we can sneak it in!
Who is Peony Post for?
Peony Post is perfect for creatives, scrapbookers, junk journalists, teens, college students, empty nesters, seniors or anyone who loves pretty little things. Treat yourself or brighten someone else's day with a gift subscription!
Subscriptions
How does the subscription work?
When you subscribe, you'll be billed automatically each month. Subscribe by the 24th of the month to receive the following month’s mailing.
What if I subscribe after the monthly cutoff date?
If you subscribe after the monthly cutoff date, you'll automatically receive the next month's post. No worries — you won't miss out!
Can I pause, skip, or cancel my subscription?
Yes! You have full control through your subscriber portal. You can pause, skip a month, or cancel anytime via your subscription portal. Changes are based on your billing cycle, which is based on the day of the month you subscribed. For example, if you subscribed on the 10th of the month, changes made 7 days prior to the 10th of the month will go into affect before your next billing cycle. Changes made after that will go into affect the following month’s billing cycle.
Is there a long-term commitment?
Nope! Peony Post is a simple month-to-month subscription. You're never locked in.
Gift Subscriptions
Can I gift a Peony Post subscription?
Absolutely — it makes a wonderful gift! Simply choose the Peony Post Gift Subscription, enter the recipient's shipping address at checkout, and we'll send their happy mail directly to them each month. If you’re ordering more than one subscription or product to send to more than one address, you will need to place separate orders for each address being shipped to since Shopify can’t currently split orders between two or more addresses.
Will the recipient know who sent it?
You can contact the recipient directly to let them know to watch their mailbox for a special delivery from you.
Can I have my own subscription and gift one at the same time?
Yes! Just place two separate orders — one with your address for your personal subscription, and one with the recipient's address using the Gift Subscription product.
Shipping
Where do you ship?
We currently ship within the United States only. We hope to expand internationally in the future — stay tuned!
When will my mailing arrive?
Mailings go out via USPS the first week of each month and can take 5-10 days to reach your mailbox. prior.
How is Peony Post shipped?
Each mailing is sent via USPS to keep postage costs low and stay true to the snail mail spirit! Delivery times may vary by location and tracking is not available.
Other Questions
I have a question that's not answered here. How do I contact you?
We'd love to hear from you! Reach out via our contact page and we'll get back to you as soon as possible.